For a limited number of Internet-capable models, the only option is to turn on Automatic Software Updates and allow the TV to update on its own.
Steps to install will be included if an update is available. In addition, you can check to see if a software (firmware) update is available for your television on our support site. The Software Update option is usually found under the Product Support or Contact Sony menu. If your TV is connected to the Internet, press the Home or Menu button on the remote to get into the setting menus.
This is a model-specific issue that may be resolved by following these steps (please check the answer to be sure your model is included). NOTE: 8 Times Blink - For certain models, a special reset procedure is needed if the Red LED on the front of the TV is blinking 8 times and then repeats. If the procedure does not solve the issue and the Red LED is still blinking, check how many times it blinks and then contact support. If a Red LED is blinking, try the troubleshooting procedure below.However, the number of blinking times is mostly 2 to 8. The meaning of the blink codes differs between TV models.Most Red LED blink conditions require service. If a Red LED is blinking and the TV is not working properly it means that the TV has detected an issue or problem.There may be one or more lights and on newer sets, one light may change color to indicate different conditions or to show that certain features are enabled.Ĭheck the table below for common meanings of the indicator lights and troubleshooting steps to help resolve any issues. LED Indicator lights are normally found on the lower front of the TV. The Illumination LED or bottom of the screen lights up or blinking in different colors. KDLxxW7xxB Series, KDLxxW8xxB Series, KDLxxW9xxB Series, KDxxX8xxxB Series, KDxxX9xxxB Series, W70xC Series, W78xC Series, X8xxB Series, X9xxB Series
IMPORTANT: For Android TV™ or the following series, refer to the article below.